How to inactivate (or delete) users

1. Login to the isofy admin dashboard
2. Select Users
3. Choose the user type (Member, Guest, or Staff) for the account that you would like to inactivate
4. Search for and select the desired user record
5. Scroll down and toggle the "Active Status" field to "Inactive"
6. Select the Update button. See Screenshot below.
7. If deleting, select the "Delete User" button.
8. A pop up window will display to confirm the deletion of the record.
9. Once completed, the end user will lose network and wifi access. Upon subsequent login attempt, the user will receive "You don't have any active spaces"

Note: Marking the user as "Inactive" and deleting the user will prevent the user from accessing the network. The key difference is that the delete removes the user from your admin dashboard to remove any unnecessary records. To gain access later, deleted users will need to be re-invited or re-register through the captive portal to gain network access again. Marking the record as "Inactive" allows the member to be toggled back to active quickly and easily if this user needs network access again.